Kristen Metzger

President, Indiana Anthem Blue Cross and Blue Shield Medicaid Business Anthem, Inc.

Kristen Metzger is the president of the Indiana Anthem Blue Cross and Blue Shield Medicaid health plan. In this role, Ms.Metzger is responsible for all aspects of health plan operations for Indiana Medicaid, including strategic planning, provider contracting, member quality and outreach, access and coordination of medical services and plan performance.

An expert in analytics with 17 years in the health industry, Ms.Metzger has leadership experience on both the provider and insurance sides of the business. Her expertise and experience include quality management, medical finance and health plan operations.

Ms. Metzger was regional vice president and chief operating officer for the Indiana health plan prior to her current position as president. From 2006-2013, she served in leadership positions at Amerigroup in Cincinnati, Ohio, including associate vice president of health plan finance and vice president of health plan operations. Prior to her health plan leadership, she held leadership positions in the medical finance and medical economics departments at Amerigroup. She served in analyst positions at Carolina Premier Medical Group and Kaiser Permanente of North Carolina, both in Raleigh, N.C., and at Mercy Health Partners in Toledo, Ohio.

Ms. Metzger holds both bachelor and master’s degrees in economics fromthe University of Toledo in Toledo, Ohio, and continued her professional development through the Executive Leadership Development program at Ross School of Business, University of Michigan.